You will need to send an email to support@storm8.com so an agent can help recover your game.
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You will need to send an email to support@storm8.com so an agent can help recover your game.
Why did the system have to go down for 2hrs+?
2hrs+ is a considerably long time for any modern system to undergo maintenance.
Imagine that one couldn't access their bank, watch streaming movies, play mmorpg, listen to online radio for that length of time.
Downtime could be minimised by blue-green deployment techniques, e.g. having two identical production environments deploying the new version to one, do final testing on that and then switch users from one to the other.