Hi there,
The Free Gift feature just seems to lead to a screen that says ?Sorry, the video failed to load. Please try again later.? This has been happening for the past few days.
Attachment 53579
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Hi there,
The Free Gift feature just seems to lead to a screen that says ?Sorry, the video failed to load. Please try again later.? This has been happening for the past few days.
Attachment 53579
Do you remember the name of the video trying to load?
In my game, the ads running well. I am playing on iOS 12.x. But a friend of me, she is playing on a iOS13 device, she can’t load any video.
I am on iOS 13.2 version and I am not having any issues with the videos playing. See if your friend can update her apple software. Also what device is she playing on?
I am also having the same issue. On an iphone XR with iOS 13.2
I am on IOS 13.2.2 I get the same “Sorry, Video failed to load. Please try again later” for almost 3 weeks.
I can’t get any videos to load for the free Gems for more than a month now. It won’t work on IPhone 5, IPhone 7, IPad Mini2, IPad 3, Ipad 4, Ipad 6, IPad 7 and IPad Pro. Could it be my Storm8 account is the one with the problem?
My friend can’t load any Video all the time. Any news to this issue?