Unable to buy gems for level 2140

Hi all,
Currently on level 2140. There are only 16 bubbles which is nowhere near enough to complete the level and it needs to have the extra 9 bubbles at the end that requires buying extra diamonds. The trouble is that there are no longer any videos to watch or rainbow rush league game to gain diamonds. I can't even buy any diamonds because the + sign next to the number of diamonds that used to work is now inactive. Is anyone else having a problem like this where nothing seems to work anymore or is it just me?

Have contacted Storm 8 but no response unfortunately.