Reach Level 12 in Sugar Swap Mania

I have Dragon Story, Farm Story 2 and Castle Story, and have a quest to reach level 12 in sugar swap mania. I?m at level 27 in said game, but it won?t register. I have tried uninstalling and reinstalling, but nothing is working. The other games register with themselves, such as reaching level 11 in Farm Story 2.
Can someone please help?

Hi, thanks for reaching out. Sometimes the games can take a while to sync progress for those goals or they don't register progress (could be a device or legacy issue). Support might be able to assist you in this. here is the link to use. Use bugs/issue category.

https://support.storm8.com/hc/en-us/requests/new