Hi,
I still cant get mine to play. I did just get a reply with a ticket # from support. They are reviewing the problem.
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Hi,
I still cant get mine to play. I did just get a reply with a ticket # from support. They are reviewing the problem.
Hey Everyone, This should be fixed now. Please let us know if you're still having issues. Thanks.
For the past 2 days I try to watch a video to get a gem. When I click on the Free Gems it says prossesing and says Sorry the Video Failed to Load, Please try again later. This has been going to on 2 days now. My tablet is updates with the lastest IOS. The game is up to date also. Is anyone else anything the same problem?
I've reported this over. Thanks.
Merged to existing thread.
For 4 days I have tried to get gems by watching videos. It says prossesing and then says Sorry The Video Can't Load, Please Try Again. I keep trying and nothing. I had the latest IOS. I restated my iPad and nothing gets the videos to play for gems. The Resturant Story Watch Videos for Free Gems works. What happened?
There might be no videos available to watch. Just wait a few hours and try again. Not much we as players can do, you can contact Support and send a ticket
My internet connection is good. But free gems videos are not playing.. please solve my problem...