Did you complete "Complete the Valentine Rose Cruise" part 1 where it says to tap on the character? If so, is the goal still there or did it move onto Part 2 where it wants you to make the gem recipe?
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Dear Paul,
Thank you very much for your quickest and kindest message. I, though, think I did tap the butler, which is why I can pick up the roses. And which is how I have got tens of those gem recipes for years.
Actually I have just picked up the tenth red rose and somehow the rose bubbly recipe has still been locked. I would be so very happy if you would fix this trouble in time for me to serve the rose drink and get the reward. Thank you very much in advance.
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I finally managed to upload the photos. I hope these will help motivate you to help me.
Hi, thanks for posting your info. For missing prizes you need to log a ticket with Support. If you can provide those screen shots in your ticket they should be able to help you further.
https://support.storm8.com/hc/en-us/requests/new
Dear SpiritWind00,
Thank you very much for your kindest as well as quickest message. I posted my message via the web link you had given me above and received the message below:
Restaurant Story 2 | Thanks for contacting us.
We have limited support services for Restaurant Story 2 and will not be able to respond to individual requests. We apologize for the inconvenience.
So if you would be kind enough to let me know what I should do next to get the reward I believe I deserve, I would be very grateful. Thank you very much in advance.
To whomever it may concern,
It is a week since I posted the first post here to ask you to fix my trouble but no one of you has not. Couldn’t I expect any support from you? At least I would like to know it.
Hi,
Unfortunately, I cannot help you with issues regarding support tickets. Can you try private messaging a Moderator? Here is the link to PM SpritWind: https://forums.storm8.com/private.php?do=newpm&u=84054
Hello,
I just tried submitting a support ticket, but it got closed?.
I got an iPhone 13 yesterday - the version with the 6.1? screen. After installing ?Restaurant Story 2? on it and logging in, I noticed this odd issue with the stores. The top border of each store is now displayed at the bottom. It?s partially blocking the last row of items. It?s not a issue until I want to buy something with gems. Then I can?t click below the item to buy with gems. And this applies to all stores in the game.
I have a screenshot of the general store as an example. If there?s a way for me to upload it and show someone at Storm8, just let me know.
Thanks,
Theresa