Food Stopped Cooking

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08-13-18, 03:11 PM
Ilovetodesign

Food Stopped Cooking

Hi Everyone,
I just served some food & started cooking new things. When I came back, some stopped cooking & the stuff I served is also missing.
08-13-18, 08:44 PM
Rynetory2

Sounds like your game progress was not synced. Check your connection and do a force save by visiting another restaurant and close out your game completely when you aren't playing, i.e. dont leave your game running in the background.
11-11-18, 12:24 PM
ST4CoolGames

I've been experiencing this as well on all my accounts and it just happened yet again with one of them.

I don't ever remember having this problem in the past and I've been playing this game off and on for years. Seems this issue wasn't until the game updated to 1.7.8 and/or the more recent versions. It's ridiculous that you have to "cook" your food, force-close the game then return when, in older versions, you can "cook", let your game run in the background and return, not missing a beat. Plus the endless "Processing ..." (which if you're serving customers, you lose customer happiness) is really making this and Bakery Story annoying to play.

I wish they would fix these problems!
11-13-18, 06:00 AM
Ilovetodesign

What should we do? Disconnected/Food Missing

Hi,
How is everyone doing? []
Just now though, I was in Restaurant Story and got disconnected. When coming back, food started is gone. I?m trying to finish the Thanksgiving 5-Day Goal, and with what is going on, not sure I will finish.
We don?t want to open another ticket if this isn?t necessary.

Thank you very much for all help,
Amy
11-13-18, 06:51 AM
Rynetory2

Hi Ilovetodesign,

Can you check your connections or try using a strong network? Storm8 games are online games which require internet connections. I'm afraid you need a reliable network in order not to lose game progress. Try the suggestions in What can I do to try to resolve my game issues?

(Sent you a pm)
11-17-18, 08:47 AM
giadyl

Quote:

Originally Posted by ST4CoolGames

I've been experiencing this as well on all my accounts and it just happened yet again with one of them.

I don't ever remember having this problem in the past and I've been playing this game off and on for years. Seems this issue wasn't until the game updated to 1.7.8 and/or the more recent versions. It's ridiculous that you have to "cook" your food, force-close the game then return when, in older versions, you can "cook", let your game run in the background and return, not missing a beat. Plus the endless "Processing ..." (which if you're serving customers, you lose customer happiness) is really making this and Bakery Story annoying to play.

I wish they would fix these problems!

I have been having the same issues and you are correct in saying that it never use to be like this. It really takes the fun out of going after a goal. I have given up on hoping to get any real help on any issues.