This game just sucks. People are paying good money and get ripped of. There should be refunds, or the game shut down until these issues are fixed.
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Lost tickets again. A day doesn't go by without this happening. And I don't mean by playing either! Bugs!
My favorite bug is when you enter a tournament to be booted out. HARD earned coins down the drain. Coins don't come easy in this game.
TL! If you cannot fix the lost connection problem. Can you design a fail safe way to refund lost coins or tickets? Instead of a lost connection message, have the game refund what was used by the gamer (coins/tickets). I could care less if I have to start a game over. Losing coins or tickets is a million times more frustrating. Please don't say this already exist! Because it has only happened once out of 20 lost connections.
I have been REALLY patient with this game. I have struggled, and I do mean STRUGGLED for 21 levels. These connection error bugs are just ridiculous. I never get to play my full days worth of tickets (right now that is 60 tickets or 6 games of pool ), because I usually lose at least 20 a day to "connection errors". I just now got into the semi-finals of a tournament, only to be "booted out due to connection errors" when my opponent timed out on her turn. This is not the first time this has happened. 600 coins a pop for a tournament is a lot of games, when you consider I lost most of tickets due to crashes (and losses). The game does not give enough tickets to begin with, and is unfair in that you have level 40 players entering a tournament in a room where mostly beginning players are (since they cannot go anyplace else). I play many of your games and usually they are great. That is why I am tired to hang in there hoping these issues would be fixed. However, I am about at the end of my rope here.. if things do not change very soon, I will be deleting this game.
I kicked out 2 times tickets and 2 times tournaments today, so i buy some tickets to have some fun and what happens, 1 i play other one booted out, cant understand why you cant fix this bug, its real money i lost not the free things. Give me my paid 11 tickets back ... To sad that it ****s fun
Bahhhhhh
I too am having the same problem - two tournaments - connection issues - not mine I'm next to my router! I was in the final for one of them and well set to win! Now I've lost all the coins! Please tell us you're working on fixing this problem
I too have lost coins when a pool tournament froze up. I know it's been reported already but come on. It's been two months. Is this an ongoing problem or a new set of bugs? I will try emailing maybe I can get my lost coins back.