Anyone having trouble getting into the game
Have tried on 3 different devices uninstalled and reinstalled twice still telling me I need internet connection
Can get into other s8 games
Don?t know what to do
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Anyone having trouble getting into the game
Have tried on 3 different devices uninstalled and reinstalled twice still telling me I need internet connection
Can get into other s8 games
Don?t know what to do
I lost a whole day playing. Tried every type of restart, WiFi on and off, reboot phone. A day down I dont see winning now. Anyone else had trouble and got on. I can play intermittently through the night. Thanks and good luck to everyone else.
At least I had my good luck and got an alicorn in the tent yesterday.
Help
I have lost 3 hours this morning and don’t know what else to do
I have not been able to log in for about 7 hours now.
I was having the same problem on one of my accounts for past 2 hours, other account could log in easily.
I just now opened Bakery Story with no issues, left it open and went back to try opening CS and got it to open. Yey!!!
Now I'm not game to close it.
Hope this might work for anyone else having the same probe logging in.
This is really not good enough that people can’t play
It is not my internet either or I wouldn’t be able to post here
What a waste of gems yesterday speeding up icm can’t play now to get chocolate coins am so angry that this is taking so long
Put a ticket into support but that takes forever
I want my gems back
Still waiting
Its been 2.5 hours now. I think nothing will happen until the morning in California. Not good, in the middle of a quest!
I?ve tried my phone and iPad. On WiFi and on just cellular. Nothing now for over 24 hours. I am able to log on everything else. Please help!
I think there is a small number of us who can not access Castle Story; it has been about 20 hours for me without being able to play. I am wondering if we will ever know why at this point. :( Is everyone here using an iPad or iPhone? Anyone using android? I am trying to trouble shoot I guess, access is not a problem for everyone, it looks like there is only a few of us.
I?m using an iPad. Tried deleting and reinstalling, no luck. It?s been about 8 hours for me. Weird that we?re all having different times.
Storm8 must have changed something yesterday that impacted our ability to login, perhaps it only affects iPhone and iPad users?
Since it is only impacting a few of us, I?m thinking it will not be a priority for them to look at this, and might not even happen.
I am expecting a long wait at best.
I tried getting back on with both my IPhone 7 & IPad. I’ve been off since yesterday.
its not iphone/ipad related, i'm on android
S8....if you could just let us get rid of all the excess stuff in our storage - like all the left over portraits & shrubbery from past events. I have several useless buildings as well. I don't care if I get nothing for them. It probably doesn't sound like much but just think how much could be deleted if every player deleted 10-50 items from their storage. It can add up quickly.
Maybe that is it, the people who have access problems are long time players with pages and pages (550+) in their inventory, mostly of useless stuff (I do not want most of it either!)
Or maybe it is people who have not spent any real money on the game? Could be a systematic weeding out of players who do not spend?
There are lots of possibilities. All I know is I am going through Castle Story withdrawal and it is not fun!
I can?t get on either. Very frustrating. A couple of hours beforehand I kept getting lots of resets until eventually it did not come back. Very frustrating I am playing on iPad
How do you file a ticket if you can?t get into the game? Do I need to file a ticket? So confused, lol
i'm a long time player and i spend money on the game so the theory of weeding out ppl who dont pay is out.
i usually never have this problem game was working fine all night now that im awake i cant open it...
Could S8 please give us an update
I've submitted a ticket. I hope they figure it out soon. Please fix this!
I haven't been able to access CS since early yesterday morning on any of my devices. I haven't had problems getting into the game in ages. I am a long time daily player who spends money on this game and I have many hundreds of pages of useless junk in my inventory too. I can't even try to load the game. I get the notice that says I need an Internet connection, but I do have one and all of my other apps work great. I have done all the usual things and even deleted and reinstalled the game on my iPad Pro but I can't get it to load. Please fix this so we can finish the event. If you can't fix it or it's going to take a while, please post here about this issue S8! Thanks!
I can't get into Castle Story either. Force closed and deleted and re-installed and still locked out. S8 please help. SW can you help also. Thanks!
I have not been able to log in since yesterday morning. I have an iPhone 8 IOS 12.4. I have castle story version 2.3.0
Duplicate
Everyone please submit a ticket to support. Maybe that will help. Also, it does look like it?s all old timers with this problem.
Still can't get into one of my account.
Ive been losing access since a few leaderboards ago, April was the last big lot of on and off, however this is the first event that it has affected me to the extent that I doubt I will finish even if I get on. My current outage is I believe 69 hrs. Usually I have virtually everything done for these style of events within about 5-6 days and I just have to wait on the bottleneck collections. Last event I was doing stuff right till near the end because of lack of access. I am on an iPad Pro, which developed problems with the lightening connection on the weekend. So I am now on my really old one that I bought in 2012, while I am babysitting my iPad Pro, with my phone tucked under the charging cord, trying to get enough charge into it to get everything transferred across to the new iPad Pro I bought yesterday. I don't want to lose all the videos etc of my grandkids, so I am just hoping I can get them all off. Someone mentioned the barons tent, I love the Nagas and had 1 in the tent but was busy so thought I'll come back to that, but that was 69 hrs ago, so he's gone. I was really hoping for an Alicorn to join the flock, but if you can't get on then there's no hope.
One thing I have noticed is that when I go into settings, Fantasy Forest etc all appear but there is no castle story, so it's like the app is there but not there, it's tries to connect but there is nothing to connect to, it's on my screen, but not in storage. When the access comes back suddenly the app appears in settings. Can you all check and see if it's the same for you please. I think it's a clue, maybe. Anyway I had only just managed to start triggering sprinkles so I don't have much hope of finishing this even I get back, it would be the first event since September 2012 that I couldn't finish. So sad and depressing, these games are supposed to be fun,
I have gone into my settings and Castle Story is still listed, but I get the same message saying you need an internet connection to play etc.
I think it may be something to do with the size of our games. Like I said my inventory is over 550 pages so maybe our games are too large for storm8 to handle and they have to adjust things? Just a wild guess... all we can do is be patient and hopefully Storm8 will work quickly to restore out access.
I heard from Support. They?re looking into the problem and will ?try to fix it as soon as possible.? Lolz.
I’m joining the growing list of people not being able to log in :blue:
We can probably say goodbye to the rest of this event. :(