Missing gems

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07-24-18, 07:30 PM
claeystrails

Missing gems

I had 99 gems this morning and when I opened. My game this evening I only had 77. Did I buy something?
07-24-18, 10:05 PM
Rynetory2

I'm very sorry to hear this. :( I'm afraid the forum can't assist on missing gems.

I've sent you a private message. Please check your inbox.
04-20-19, 11:49 PM
tav11gugu

Hundreds of Gems Missing

I am playing on an Apple IPhone 8 Plus IOS 12.2. In the past 4 days I twice made $19.99 purchases of 530 gems. I was going to expand and reorganize my farm. Today I was playing and had 826 gems left. When I returned to the game a little bit later (no one else touched my device) there were 66 gems left.

I wrote in and the ticket () was closed saying []. I can?t play if I am going to lose assets like this :(

I am version 2.2.7.1
04-22-19, 03:59 AM
Rynetory2

Quote:

Originally Posted by tav11gugu

I am playing on an Apple IPhone 8 Plus IOS 12.2. In the past 4 days I twice made $19.99 purchases of 530 gems. I was going to expand and reorganize my farm. Today I was playing and had 826 gems left. When I returned to the game a little bit later (no one else touched my device) there were 66 gems left.

I wrote in and the ticket () was closed saying []. I can?t play if I am going to lose assets like this :(

I am version 2.2.7.1

Welcome to the forum. :)

I am very sorry this happened to you. That's a lot of gems. :( Unfortunately the forum can't assist on loss of gems. Feel free to send me a private message if you have more questions on this. Once again I am very sorry for your loss.