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The team is still working on a resolution. We appreciate your patience.
On the 2nd appliance, Peanut Stove, the second two recipes, Peanut Butter Cups and PB&J Sandwich, are now locked. I unlocked them and completed the goal. I started the pb cups after 11:00 and now 4 hrs later, it’s locked.
Can they get unlocked?
I went ahead and moved your post here to this bug thread. Unfortunately, this is a known issue. Please reach out to support so they can be of assistance. Link is in my signature.Quote:
Originally Posted by nmishii
Hello moderators
I've written to s8 many times but to no avail.
It's been a year since most of unlocked items got locked.
Kindly help me.
Thank you
Reporting the issue hasn’t accomplished anything. My appliances are still locked. If support can’t figure out how to fix the issue for everyone at once, then take the tickets and start fixing the individual accounts. I’ve played for years and am very disappointed with the lack of support.
this is rediculous! this is the 4th time..all my previously unlocked recipes, appliance and decorations have been relocked! what is the point of playing this game anymore!
50+ ovens are locked for me now. Why can support just unlock everyone?s ovens?? Too many errors in storm8 games. I was locked out of Castle Story for a year & I?ve been locked out of Dragon Story for the past 6 months at least.
Just poking my head in to see if there's been any progress made on the issue yet?
I requested an update yesterday and will post here if there's any newsQuote:
Originally Posted by AnnirasSweets
Just checked to see if my recipes had unlocked on my starlight grill and oven only to find out both appliances are completely locked now. So disappointing that things got worse not better with this supposed progress. I'm almost afraid to waste my time completing goals just for this to happen again!