SW posted about this issue a few pages back in post #867. I've copied the relevant info from her post below:
So, if you've gone through your inventory carefully but do not find your Candy Tuftkin, you should submit a support ticket.
I fully agree NOT to use the requesting system in 'TIMED' events. It's not reliable enough to complete deliveries for ALL players.. so why use it.
I have always sent out more than the 20 requests needed.. exactly double the amount needed.. and usually I receive them within an hour. Actually my responses did come in on the News Feed from my faithful nbrs.. but not totaled correctly in the Event counter.. so it's a bug!
But unfortunately.. we can't file a report as we have no proof what's send, received, nbrs playing, or if the procedure was followed correctly.. so it remains an unreliable buggy system causing players the risk of not being able to finish the event if they don't gem this step.
So I almost fell on the floor laughing when I saw this:
Attachment 50081
Attachment 50082
Doesn't help those who aren't finished since the gum drop shrub isn't on sale though so...
My first drop off Tufkin was 5 energy and a wooden mask ( not sure what they're called). My second drop off the sweet shop was ice cream.
That just popped up on mine, too. If I were still playing I'd stick to doing adventures to get them. I did get a third gumdrop shrub but it got it so late it did me no good. Luckily my gumdrop shrub gave lots of gumdrops - it was the well and the vials that almost tripped me up. If someone is thinking of buying them you get red petals off the cotton candy shrub and orange petals off the lollipop trees ( and sugar cane off the gum drop shrub) - I put mine in storage since I'm full up on all three.
So how is it I have 3 days to complete the confectionary construction but all of the materials have been removed from the work shop and all of the drops have stopped??
I just got 3 requests for COUPONS! Surely no one needs coupons now do they? I don't think I will respond to those requests.
Or should I. Idk.