Oh no! I delete my Zoo Story - can you restore it?

I've exchanged my iphone and wanted to transfer all story accounts to the new iphone. In Zoo Story, there was a problem because I had opened the app before the transfer. I wanted to delete the app from the new phone and reinstall it,but I accidentally hit the wrong phone. Now I have deleted the old (correct) account.

Can you restore it? Or is there no way?

Greetings denance

Storm8-ID: denance11

This thread lists information for all devices on transferring games https://forums.teamlava.com/showthrea...o-a-New-Device
If you have both UDID numbers, and go to the link transfer device at TeamLava.com you may be able to transfer it yourself.
If you have problems email support@teamlava.com and give your storm8 ID, UDID numbers of both devices.

I know that - I've already made​​ with the other apps (Bakery, etc.) . But it is also possible if the app is no longer on the old phone?

I always get an error message ...

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Originally Posted by denance11

I know that - I've already made​​ with the other apps (Bakery, etc.) . But it is also possible if the app is no longer on the old phone?

I always get an error message ...

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If you have a storm8 ID for the old game, it's safe on TLs server. It should be possible for it to be retrieved.
Email support if you need assistance.

Thanks for your answer - that was it, I wanted to know :)

Because I keep getting an error message, I wrote an email to the support.

Quote:

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Originally Posted by denance11

Thanks for your answer - that was it, I wanted to know :)

Because I keep getting an error message, I wrote an email to the support.

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Good luck:cool: (bear in mind that Thanksgiving may slow down the response)

Quote:

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Originally Posted by denance11

Thanks for your answer - that was it, I wanted to know :)

Because I keep getting an error message, I wrote an email to the support.

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Your welcome, hope you get your game back as soon as is possible.