I solved the first case but cant access the 2nd one because it tells me to wait as it is downloading. It's been downloading since yesterday. Plz fix this for me.
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I solved the first case but cant access the 2nd one because it tells me to wait as it is downloading. It's been downloading since yesterday. Plz fix this for me.
If force closing doesn't help, you might also try deleting and reinstalling the game. Your data is saved on our servers, so no need to worry about losing your progress. :)
Im trying to play case 2 but i cant get into the subway it keeps saying " downloading " but its taking awfully long.. Is it a glitch or is that normal?
I tried all above having same issue not working.
Hmmm.... I just started this case today and haven't had problems with it. So that implies that the issue is not on TL's side. But I don't know what to tell you since you've done all the normal trouble-shooting steps.
I'll flag the problem over, but the TL staff is probably on vacation today so you'll probably have to wait until they are back at work for help.
Same. I was in the middle of this case but the third room location has been "downloading" for hours now. Force closed & reinstalled and nothing has changed other than me not being able to open the second case at all now because it's "downloading".
Same. Please help
Same problem here.....stuck on "downloading". I did the uninstall/reinstall and it's still "downloading"
Yes, same issue for me as well. Force closed multiple times and then tried deleting/reinstalling and still stuck :/
Hey, case 2 is not downloading 😒 need to solve case#3 to get more gems in castle story. Have deleted and reloaded a couple of times... Any help will be appreciated.
For everyone who is having this problem, please report the following information:
1. Your device (please be as specific as possible)
2. What iOS you're running (check under settings-device)
3. Your game's version (this can be found on the bottom of the Help/FAQ page in the game)
4. If possible, a screenshot of the problem
Same issue. I've tried the force close and the uninstall/reinstall Playing on an iPhone 4s iOS 7.0.2 game version 1.2.2
For anyone unable to download case 2, can you make sure you have an active connection? Mystery Crimes does support an offline mode, so you can continue to play when you don't have any internet access. You will need to connect to the internet in order to download any new scenes or additional content. Please let me know if this explains any troubles you were encountering.
Yup, I have an internet connection.
Nothing changes. Case 2 is still locked even though it says 23% solved. "Downloading...please wait" is covering the "play" button and the cover for case 2 is the crime scene tape as if I was never in there (as stated earlier, I was but now I'm locked out completely from case 2).
Ditto.
iPad 2
iOS 7.0.4
Mystery 1.2.2
Attachment 11843
I am having the same issue. Using an iPhone 5, software 7.0.4, game version is 1.2.2. I have tried uninstalling and reinstalling, force close, and double checked internet connection. I can play the first case but the 2nd says downloading. Sprout45
Iphone 4s
ios 7.0.4
Version 1.2.2
I'm having the same problem. iPod touch 5 iOS 7.0.4 game version 1.2.2
Im still having the downloading problems at case #2!! Using iPhone 5S with iOS 7.0.4 last game version 1.2.2
iPhone 4S
7.0.4
1.2.2
Third room not loading for me either.
Having the same problem as well. Annoying. Def a TL issue and not individual. Please fix.
I just got to the 2nd case & same thing....."Downloading". IOS version 1.2.2
I closed & deleted/reinstalled and still nothing. All other TL games running fine.
Mine says the same, I completed the first case and am now up to the second case and it's been on downloading for 2 days now
iPhone 5
iOS version 7.0.4
Game version 1.2.2
Can someone plz do something about this?! Were on a timer here!!
Case 2 is still frozen on "Downloading". When I got to case 2 the energy level increased. To **** time I decided to go back & play some of the "find the objects" in case 1. The problem with that is it sucks down the new energy, but because case 2 is frozen, the energy level is not increasing anymore.
I just used up my new case 2 energy level while waiting for the downloading problem to be fixed.
I've deleted & reinstalled 6 times and still I get the "downloading" bug.
Mine downloaded without any issues. (Iphone 5s -7.0.4)
Try going under your device settings-safari - and clear out cookies and data, then restart your device.
Nope clearing cookies and data didn't work, I've even deleted and reinstalled the game countless times and it still doesn't work, it's been "downloading" for 3 days now and still won't work
Sorry for the issues with downloading Case #2. We're trying to figure out the cause and why this issue is only affecting certain players.
I cleared cookies & data then deleted & reinstalled.....still not working.
Case 2 crime scene is still locked & message still says downloading
I'm using IOS
I had this problem as well on my ipad. Then I closed it and when i reopened it the game had reset and i lost all if my progress.
Also having issues with case 2 downloading and nothing happening
I also can't download case 2. Tried deleting and reinstalling the app and lost all of my progress in case 1, reworked it and still can't open case 2. (Iphone 5S, 7.0.4, app version 1.2.2)