I wouldnt recomment you setting your device to factory setting until you hear from Support. Please continue to follow up with your email and ticket number with Support. They will be able to assist you on setting password and issues. Thanks.
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I have an issue that has been bothering me since I started playing the game in 2014 (!!)
Almost every day, when I start the game, it relives most (and sometimes ALL) past goals. Both completed and failed. The same issue occurs in Restaurant Story and Fashion Story. Needless to say, the version has changed since 2014. As has my device. What can be done? It is a hassle to be stuck in limbo amongst Ghosts of Goals Past when you want to play the game. Up to 14 minutes of clicking away pointless screens is not unusual.
Shut your device down as soon as it does it and then restart it. That is about the only work around for the issue.
Sorry that you are having issues. This is a known issue. Current thread - Old goals... Popping Up. You may also like to try the suggestion by member. Once again sorry about this.
Paste into walls stopped working after upgrade to Android 6.0 on LG G3, after a few minutes of game play.
The clipboard just stops appearing after holding down for a second. Bakery story version 1.5.5.9.
watching videos for gems all I get it this
Attachment 29257
How do I fix this
Please send an email to support@storm8.com so an agent can check your game.
I did but I was hoping I could do something because it takes them awhile to respond
[QUOTE=Cody123890;1260206]watching videos for gems all I get it this
Attachment 29257
How do I fix this Just restart your game and it will stop each time !
I can't browse the design catalogue. It won't move, so the only things that I can see are the new items for the level and I accidentally store my drink mixer in the storage, now I can't put it back out nor buy a new one.