There are currently outages with certain third-party services which are causing issues with the games. The team is currently looking into this.
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There are currently outages with certain third-party services which are causing issues with the games. The team is currently looking into this.
This issue has been solved for some players. If you are still having issues, please let us know!
Unable to get back into game, was able to load first thing, then game icon about it being an internet game popped up and now have been trying about an hour to get back in and can’t.I am trying to finish Tales event so hope it gets back very soon.This inability to load game has been an on and off again issue for a while now, I sent in ticket to S8 too. My Castle Story loads with no problem.
This problem makes it a lot more difficult to participate in and finish events..something really needs to be done with the game..so unfair and frustrating.
I just tried deleting game and reinstalling and that doesn’t even allow game to come up..boy is this messed up or what…
I have tried to reach out to anyone possible for help. Nothing. I don’t understand how my lower account(level 14)works just fine but my higher account(level 200)won’t load.
I cannot open the game from my Samsung phone like a month ago. I cannot open the game from my Ipad Mini since yesterday. Now I can play only on my laptop which I could not carry it to everywhere I go. So I hardly finish the tales and I am sure with this situation, I cannot finish the next event.
Once again been trying for over an hour and can’t get into the game.