One long term player was locked out for weeks. I believe she never came back even when fixed. That was in April. This is my 7th day on this occasion. So much energy just wasting away. I had about 6k energy when it died, all my weekly Ali’s have come in. First time for ages there’s nagas and alicorns in the tent and we can’t access it. I have had an email update from an agent to say they are still looking into it, and I was to keep an eye in this thread for updates. I’m just glad I never bought the booth and never spent gems. So I do believe they are onto it and just not ignoring us.