SpiritWind00
Moderator (volunteer)

Thx, definitely appreciate it. After 2-3 hrs, I was able to get my old phone on and took pics of my old game pics stored on there. No much, but it does show the screenshots of my IDs from where I was logged into both. Further more, it narrows down the time frame of my last login to that account. February during that valentines event (didn't complete), and another screenshot for one of the free gem offers I was working on. I can also add that I bought gems for that account 1-2 times. The smaller pack. All is extremely appreciated!!
Rogue✨

That's the problem, all info I have for my secondary account was/is on my old phone which is barely above being scrap. Battery bulging and port issues make getting on the phone the equivalent of a Mission Impossible movie😣😂
And almost all of the fields on the support ticket are *Required* fields. Because it's been 2-3 months since I have been on that account, I can not answer all those questions. Ugh. Story of my life. This is the exact same reason I had to abandon my first queendom when I came back from sabbatical and start anew with my current one.
Thx for the reply SW, have a wonderful day ✨

Hey SW.
Quick question, is there another way to recover login info for an account without filling out all those "REQUIRED" fields in the support form??
They are asking things that I can not remember, and have no way of answering as my last log in to my secondary account was over 2mos. ago. The account was created back in Oct. 2017, RogueNation88, and I did link my original account to it via message board for easy search means. Any and all help/advice is always appreciated.
Rogue

Oh. I thought everyone would get an egg. Haha. Okay then. I never get lucky with this kind of things. I only got 1 alicorn after playing CS for years. That elusive prize haha

The ones i have lately are repeating the same thing at least twice. Is that what you called ?roll back?? I hope they will get that fixed soon. It?s very annoying though.

By the way, thanks for the quick reply 😊

Hi! I?m angelz7755. I?ve been playing CS for quite some time but this is my first post 😊. I wonder why i don?t get the blue Phoenix when i chopped the chest. It was a glitch in the first try. I got some fans. But i don?t think there was a monster when i did it. The second time was also the same. I got some fans. Experienced some glitches everyday. Is it my connection from my side or the system problem? Where should i report this to? Thanks a lot.

Thank you for correcting my post and for the warning. I am sorry, should never have written that word... it was never meant in a literal harmful way. Again, so so sorry. ❤️

I am a nice person, and I NEVER meant to hurt anyone - and when I was first corrected I just wanted to give more context to my original post to explain that I am not a mean monster troll....

Very sorry,

Thanks SpiritWind00!! ❤️❤️❤️❤️

My kingdom is narnia..... 🙈😅

So, if anyone else has this problem...it is my ?opinion? that a time limit IS in place and they should file a ticket ASAP. A month of cabbage collections in the wind...sigh.
Thanks for the advice SW! I?ll keep it in mind for any future issues that arise.
Rogue✨

Oh and while I just thought I was randomly making up my username, my hubby is a huge judge dredd fan (the original) so I totally could have subconsciously pulled my name from that without realizing🤔 gives me something to ponder while I have my coffee🙃

Okay thanks!
I do have a barely played lvl 22-23 account on my hubbys phone, but both are iPhones.
No, when I loaded the game an noticed the space I had placed the carriage was empty. This prompted me to check my inventory as I was thinking another rollback happened. When I couldn?t find it I checked the tent again. The tent was showing the countdown screen you get when you win a prize and I only had 1 cabbage left showing as I used the full 25 to win the prize.
Today after reading your message on my wall, I check the tent and Bam! The silly carriage is today?s prize. Lol.
Thanks as always for the help, I?ll go place a ticket with support and see what happens. In truth I would totally take my cabbages back happily as I recall the carriage took up the same space as a building🙄
Have a wonderful day✨

Hey SW, I meant to message you earlier this month but life got in the way...sigh (plus I forgot lol)
On 3-14-18 around 8:03am on my game
(account RogueDagger, kingdom name Emerald Isles) I used all my available cabbages in the barons tent and won that golden carriage. I placed it on my board in front of the tent. It was invisible after I placed it, but showed an 18+hr timer. When next I got on the game, the carriage was gone and not in my inventory. I checked the tent and all my cabbages were still missing. Being as I took so long to remember, is it worth it to fill a ticket? I don?t have a screenshot...just the note I made that morning with the time/date stamp on it. Thx for any advice and help as always.
Rogue