Yeah sometimes that big thumb pops up. You will need to send an email to email@example.com
They will need to go into your game to remove this.
I don't know how to help fix it. Did you try to store the item then take it back out? IM sure you did but you don't want to store clothes or racks. Sorry try support I never had this issue.
This may be a job for TL support as I cannot help in a technical situation. I can only provide things that may work, but seeing as you've reinstalled the app after removing it, I can't help any further
This is TL support area firstname.lastname@example.org
I responded on your thread.
try to force close your app and removing it from the multitask 'bar' or 'list'
What device are you one?
Have you tried turning off then turning your device back on?
I love Fashion Story!!!!!!!!!