✧･[S8] HungryGoblin✧･
Community Manager

You do not need to submit a ticket unless additional information regarding the issue has come to light. The team appreciates your patience while they work on a resolution.

If you are having issues accessing your account, please submit a ticket with support so they can look into it. Link is in my signature.

Thank you for flagging! The team is aware and looking into it.

We understand the frustration, but unfortunately there is no update to report at the moment. The team is aware of the issue and are currently working on a resolution. We appreciate your patience. ...

Moving forward, please post all login issue posts in this thread, and if you are experiencing issues with your account, reach out to support.

We're so sorry you are experiencing this issue. Some of our players have been experiencing problems logging in. Please submit a ticket to support so that they can look into it. Link is in my...

We apologize for the inconvenience. This is a known issue that our team is currently working on. If you haven't already, please submit a ticket to support so they can track this issue. Link is in my...

Thank you for your suggestion! I went ahead and moved your post to the Suggestions & Feedback sub-forum.

Thanks for the suggestion and feedback! I went ahead and moved your post to the Suggestions & Feedback sub-forum.

This event is not over so this may still affect some players. The team is aware and still looking in it.

We appreciate your patience while our team continues to work on a resolution. There is no time frame for when a fix will be implemented but, fingers crossed, one will be released soon.

Thank you for your suggestions. I went ahead and moved these posts to the Suggestions & Feedback sub-forum.

Thanks for letting us know that you found the thread dedicated to the issue. I am moving this thread and closing it.

The team is aware of the crafts and Lily the Glassmaker disappearing, and are looking into it.

We apologize for the inconvenience. If you haven't already, please reach out to support for assistance - link is in my signature. We appreciate your patience while our team continues to work on a...

The requirements for goals were re-balanced. The team has increased requirements in some areas, and have decreased them in others.

Please note: When a ticket is closed/resolved, it does not necessarily mean the issue has been "solved". This issue on your account has been reported, and support is currently tracking the issue....

I went ahead and moved your post to the Discussion thread. No, a new event has not started today.

All posts regarding the login issue will be moved to the thread dedicated to the issue here. Please reach out to support, if you haven't already prior to posting in the forum, so support can track...

Posts regarding the login issue are designated to this thread, so I went ahead and moved your post. Please refrain from duplicating or bumping your posts.

We apologize for the trouble you are experiencing. If you haven't already, please reach out to support for assistance - link is in my signature. We appreciate your patience while our team works on a...

We're sorry about that. If you haven't already, please reach out to support for assistance - link is in my signature. I went ahead and moved your post to this thread.

We apologize for the inconvenience. This is a known issue for some players. Please reach out to support if you haven't already - link is in my signature. I'll be closing this thread. If you wish to...

We apologize for the inconvenience. This is a known issue for some players. Please reach out to support if you haven't already - link is in my signature. I'll be closing and moving this thread. If...