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New Resident

Ok, don't panic. You just need to go into another game like Bakery Story, one with a login feature and sign in again. Use the same password as the forum. Here are the instructions. Don't worry, this can be normal if you haven't done it before. It shouldn't do it again though...

You might just actually need to force close you game - do that first and see if it comes back as L1 and if not, follow this:

1) download a game with a login feature, (eg Bakery Story). DO NOT DOWNLOAD CASTLE YET.
2) if using Bakery... play for a minute until you see the Storm8 blue symbol on the top right hand side. CLICK ON IT.
3. click Account Settings
4. click on Log in to Another Account
5. enter your Storm8 ID and password
6. it will give you a list of ALL of your Storm8 games and ask you whether you want to transfer them all..... SAY PROCEED!
7. All your games under that Storm ID will now be recognized on your new device. You just need to download the Apps again.

It's probably been about a month since my last reinstall and my game is on 139mb. I did get a new iphone 8+ so that has helped . Check out your settings after you reinstall too...

Absolutely! I promise, hand on my heart!

Hi! What normally happens is that the graphics take up lots and lots of room and the data size slowly increases. It's made worse if you visit lots of people as their kingdom needs space on your device too to load. If you delete and reinstall the game it will drastically reduce your app size. Be mindful though that it will increase again. If you minimise what's on your board it will help. What you'll notice when you reinstall is that the graphics will take a little time to load. You see circles or blank space on your board, but give it a minute or 2 and it will return. Reinstalling or cleaning your cache helps reduce the file size and optimises efficiency. Deleting is a bit scary, but it's very simple and only takes a few minutes. Let me know how you get on!