[S8] Elsa
Admin Community Manager

Please submit a ticket through support.storm8.com for event-related help so our support team can review where you were blocked and issue any relevant prizes. The Heroes Halls is a gift to our players...

Nope, Dragon Story isn’t closing. We had cascading technical issues and we definitely don’t want the Dragon Tales to end on a bad note. Enjoy the gift! Thank you to all of our players for your...

Thank you for the reports. The Tournament has been fixed. For compensation related to the broken events, please submit a support ticket with your request so our support team can help. As an...

Thank you Anniras and Spiritwind for helping. @KadeeDid - If you can please use the form that SpiritWind provided to fill out a ticket. You may need to log out of your Support account on the...

Thank you for sharing your experiences, uploading screenshots, and letting us know your feedback. We appreciate the opportunity to make this right for our players. We apologize the quality of the...

Closing this thread since the Mine issue is resolved. I'll update about the other issues on the main bug thread. I've merged the rest into it.

You are correct. Unfortunately, it's not just the Quest Outpost, it's the Storybook rewards too. I've sent urgent messages to the dev team.

The crafts have been fixed in the Spell Shop. Thank you for your patience and my sincere apologies for the time you've lost on progressing in the event. The Darkness Slices not dropping during...

This has been fixed and the Chinese Dragon was removed from the Market to make the prize exclusive to the quest reward. If you need anything refunded, please create a support ticket.

I apologize for all of the issues with this event. I see exactly what you see in the game. We've escalated these issues for further review.