PDA

View Full Version : Open Issue Black strip on screen



slymepit
07-17-17, 03:43 AM
Hi, I have a thick black strip on cupcake Mania. I have tried deleting and reloading the game, hard closing the game and it still remains and the game is unplayable. Any ideas?

ClassySnakeS8
07-17-17, 01:42 PM
Hey slymepit,

Cupcake Mania is only intended to be played in the portrait orientation. This bug seems to occur when launching the game when your device is landscape. You can temporarily fix this problem by force-closing the game (double-tap home and swipe the app up) and then relaunching it while holding your device in the portrait orientation. I don't have a timeline for when this will be fixed in an update but the fix I mentioned will work for now.

Thanks for raising this issue!

slymepit
07-17-17, 10:43 PM
Done, thanks for the help.