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Paul__
07-06-17, 03:19 PM
Hello,
Whenever I try to upgrade the meat market, it works fine and I am able to collect other items but after a few seconds the game reloads and I get all my items back and loose the meat that i collected after the upgrade. The market still says that it was not upgraded. Nothing else rolls back.
Rynetory2
07-07-17, 02:16 AM
Roll backs usually happen when your game is unable to save your progress to Storm8 servers. You may want to make sure you have a reliable and strong connection. Try upgrading your meat market using a strong network and see if it works. All the best.
Paul__
07-15-17, 09:40 AM
Still doesn’t work. Tried using my ipad, phone network, and 5 different networks still same thing.
Rynetory2
07-16-17, 07:08 AM
Can you reinstall your game app and try again? Please make sure you have the last device operating software.
Paul__
07-21-17, 07:40 PM
Tried and it still doesn’t work. I just updated to the iOS 10.3.3 and nothing happend
Rynetory2
07-22-17, 05:00 AM
Please contact Support: support form (http://support.storm8.com/hc/en-us/requests/new) so an agent can check your game.
Paul__
07-23-17, 07:50 AM
I have and it said they might not respond back
Rynetory2
07-23-17, 10:02 AM
Can you send me your ticket number and the reply which you received from Support via private message? Link in my signature.
Rynetory2
07-29-17, 09:37 PM
I have and it said they might not respond back

I've passed in your ticket number. Will revert back to you when I have more updates. Thanks.
Rynetory2
08-02-17, 08:28 PM
I have and it said they might not respond back

I got more help for you. I couldnt send you a pm because your pm box was full. Please clear your pm box and send me a pm to let me know.
Paul__
09-11-17, 07:28 PM
Still nothing
Rynetory2
09-15-17, 08:18 AM
Please read my last pm to you. Thanks.
Rynetory2
09-22-17, 11:58 PM
Paul__

Your mailbox is full. Please contact Community Manager Elsa for questions regarding your issue. Thanks. https://forums.storm8.com/private.php?do=newpm&u=154
Paul__
11-11-17, 03:42 PM
No one has yet to help me. I had this issue earlier with the general store and someone else had the issue with expansions and it was fixed. I am level 53 and it is getting hard to progress and complete cruises with a 2 item butcher. I tried upgrading it again and it worked but when I went back in around an hour it reset. Again, I tried with different devices, latest gerson, etc and nothing is working. Now it is back to the refresh automatically after a few seconds thing... Very Frusterating
Rynetory2
11-12-17, 12:13 AM
Hey Paul,

I'm sorry to hear that you are still having issues. Please file a forum dispute (https://forums.storm8.com/forumdisplay.php?75-Forum-Disputes) thread and speak with the Community Manager. Thanks.

The other issue that was fixed was not the same as yours. It was expanding restaurant while yours is expanding your shops.