View Full Version : Cannot connect game play from one tablet to another

05-25-17, 12:28 AM
I started playing on one tablet and had reached Level 10. I purchased new tablet and my progress from the old tablet did not transfer.

05-25-17, 07:25 AM
Welcome to the forum. :)

You can use the Login feature to transfer your Storm8 ID and all Storm8 games over to your new device. For games that do not have the login feature, you will need to use any game listed on Post 1 of the Login Feature thread instead.

Please see the instructions on post 1 of the New Logon on Feature (https://forums.storm8.com/showthread.php?59955-iOS-New-Login-feature-in-Restaurant-Story!-(login-applies-to-all-games)&p=759602&viewfull=1#post759602) thread.

If you have issues transferring your games, you can contact Storm8 Support: https://support.storm8.com/hc/en-us/requests/new and they can transfer your games.

If you are selling or giving away your old device, it is recommended that you contact Support and ask them to remove your Storm8 ID and games tagged to that device.