View Full Version : Answered 5/16/17 update issues
My IOS devices installed the latest update. After one play and after watching the video(s) for spins and tix, the screen becomes distorted which makes play impossible. Is anyone else having the same problem?
Rynetory2
05-19-17, 06:18 AM
Can you restart your device and see if it helps? Please post a screenshot if it happens again. Thank you.
I've tried restarting both devices and it doesn't help. This isn't allowing me to upload the screenshot.
Rynetory2
05-19-17, 07:28 PM
Sorry about that. Would you mind contacting Support via support form (http://support.storm8.com/hc/en-us/requests/new) and have an agent to check your game? Please attach the screenshot in your request.
My game keeps crashing on my IOS device. I updated the game without any issues last week, but starting this morning every time I start playing a level my game crashes, kicks me off, and I have lost 2 lives already. I tried restarting my device after the 1st time, but it didn't help.
Is anyone else having this issue?
Rynetory2
05-22-17, 06:16 AM
Try clearing your cache and check your connection.
Try clearing your cache and check your connection.
This worked! So far so good. Thank you!
Rynetory2
05-23-17, 12:08 AM
Excellent news! Have fun with your game. :D
fanny1030
05-31-17, 04:20 PM
I being playing all of this game for years and know it's doesn't work
Rynetory2
06-01-17, 04:33 AM
I being playing all of this game for years and know it's doesn't work
What specific issues are you having?
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