Can't enter the game

[asdfgh123654]

I installed the new game version from Playstore and now I'm unable to open the game. I never had any trouble before, so I don't think the problem is with my connection or my device. The loading page disappears after 2,3 seconds, and I don't get any error messages. Has anyone else experienced something similar?

[[S8] Elsa]

Are you getting an error message "the app is having trouble with Google Play services"? Does your game crash to your device home page?

[asdfgh123654]

Elsa;1408385']Are you getting an error message "the app is having trouble with Google Play services"? Does your game crash to your device home page?

It doesn't go to my homepage, and I don't get any error messages. I managed to open the game twice, it worked perfectly, but it looked like all of the buildings were stretched vertically for a bit. I installed the Castle story winter version and I'm playing it without any trouble. But for the new goals I'll need the latest version. And thanks for replying:)

[SpiritWind00]

Can you post what android device you have please?

[asdfgh123654]

Can you post what android device you have please?
Huawei P9 Lite:)

[asdfgh123654]

For a few days I've had this issue I noticed that I can open the game only in the morning, as many times as I want, for about two hours. I don't know if this info is helpful, but I wish someone would tell me if this problem is fixable...