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eric2017a
03-31-17, 07:02 AM
Achieved the solo event goal of 220 green gems and was awarded one hour of play. The infinity symbol appeared but after one round it disappeared and my previous number of lives (3) reappeared.

I restarted the game but the free play did not show.

Not a huge deal as wasn't a cash purchase but still a bug somewhere.

Thanks.

Rynetory2
03-31-17, 07:11 AM
Sorry to hear that. Would you like to contact Support via support form (https://support.storm8.com/hc/en-us/requests/new) so an agent can check your game? Please select Bug/Issue under [Topic] in your request form. Thanks for reporting. :)

eric2017a
03-31-17, 07:25 AM
Sorry to hear that. Would you like to contact Support via support form (https://support.storm8.com/hc/en-us/requests/new) so an agent can check your game? Please select Bug/Issue under [Topic] in your request form. Thanks for reporting. :)

Thanks. I did that.

kconiglio04
03-31-17, 09:50 AM
Same thing happened to me- I lose all the rewards once I receive them.

kk1432
03-31-17, 09:57 AM
I also lost ALL my rewards I won. I actually won all goals but lost all of my rewards. Is there a bug/glitch? Do I need to submit a form or is this 'game-wide'?

Rynetory2
03-31-17, 10:15 AM
Oh you guys as well? Let me flag this in and let them know.

kk1432
03-31-17, 11:29 AM
Oh you guys as well? Let me flag this in and let them know.

Ok Thanks!

Rynetory2
04-01-17, 07:53 AM
They are looking into this. :)