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phizthegoof
03-25-17, 10:52 AM
I am missing animals in my zoo! One moment I had extra animals that I had not purchased. Then I visited some other zoos. When I came back to my zoo I was missing animals!!! I am missing 3 bears, 1 hippo, And 2 crocodiles! And I tried to send requests to the storm8 support and was denied any help!

kooky panda
03-25-17, 02:37 PM
Please send me your support ticket number by private message.
kooky panda (https://forums.storm8.com/member.php?46-kooky-panda)

EllessriB
03-26-17, 01:33 AM
I've had the same happen with penguins and turtles and the response I got from support was just a automated message saying they will not help. This is the opposite of encouraging

Rynetory2
03-26-17, 05:20 AM
Please send your ticket number to Kooky or me via private message (http://forums.storm8.com/private.php?do=newpm&u=139069). Thanks.

[S8] Elsa
03-28-17, 11:00 AM
Please try reinstalling your game. You may need to redownload those images files to your device. :)

LibbyTuckerJames
04-26-17, 09:52 AM
This happened to me and I put the animal in storage. When I brought it back out, it was there again.

bebetx14
05-21-17, 01:25 PM
I completed my animal collection to get my skunk and placed it in my zoo and even bought it a mate and the next day both skunks were gone and so was there habitat. I tried contacting support but the closed my case without offering me a solution.

Rynetory2
05-21-17, 02:33 PM
I completed my animal collection to get my skunk and placed it in my zoo and even bought it a mate and the next day both skunks were gone and so was there habitat. I tried contacting support but the closed my case without offering me a solution.

Welcome to the forum. :)

Can you reinstall your game and check again? Please let us know how it goes for you.

bebetx14
05-21-17, 03:26 PM
I already uninstalled it and reinstalled it and still I'm missing my skunks

Rynetory2
05-22-17, 05:52 AM
Can you send me your ticket number via private message (http://forums.storm8.com/private.php?do=newpm&u=139069)?