View Full Version : Sold an animal by accident
transberry
08-20-16, 08:33 AM
Just speed up chromodile to put in habitat after I sold level 10 one, and accidentally sold new one instead
Less than 2 days on event
No time to hatch another
Can anything be done
I just want the new baby switched for the level 10
As I have no empty space I have to sell one everytime
Rynetory2
08-20-16, 09:04 AM
Sorry about that. You can try to send an email to support@storm8.com and see if the Agent can assist you.
I was just feeding my halfmoon howler up till level 10 and then accidentaly sold it for just 100 coins:(( I really liked the creation and hope that there is a way to get him back? I'm not bothered if i have to feed him all over again, but hope that there is a way to make this undone
[S8] Regina
10-07-16, 05:21 PM
I was just feeding my halfmoon howler up till level 10 and then accidentaly sold it for just 100 coins:(( I really liked the creation and hope that there is a way to get him back? I'm not bothered if i have to feed him all over again, but hope that there is a way to make this undone
Oh no! Sorry to hear about this. Please email support@storm8.com for assistance. Thank you!
Thanks for the reply! This thread may be closed:-)
seraconan
12-18-16, 02:58 AM
Please I need help
My younger sister accidentally deleted the ancient sloth animal in my game and I need it back
Rynetory2
12-18-16, 04:08 AM
Oh no, poor you. Sorry to hear that. Please contact Support via support form (http://support.storm8.com/hc/en-us/requests/new) so an agent can assist you further.
seraconan
12-20-16, 12:27 AM
I've already sent it the moment the animal was sold, I think it has been 3 days but there is still no reply
leo2010leo
02-28-17, 03:35 AM
I had won the Hippiepotamus at the last Tourney, he has been hatching, - and five minutes ago my little son sold him instead of placing him in a habitat, without ever wanting to do so (he cant't read English yet). Can something be done please? He's so terribly upset. :(
Rynetory2
02-28-17, 06:02 AM
Sorry to hear that. Please contact Support via support form (http://support.storm8.com/hc/en-us/requests/new) and ask if the Agent is able to help you with this. All the best.
[S8] Elsa
02-28-17, 10:52 AM
Oh no! Please message me your ticket number when you create your ticket. It's the message you get back after you submit it. :)
Please note as per our Terms of Service, players must be 13 years of age or older to play. I've included a link here (http://storm8.com/terms) for your reference.
Hi
I accidentally sold Scratcher from my Forest, will you please help me reinstate this animal back in my Forest?
Thank you
Rynetory2
10-29-18, 07:01 AM
Welcome to the forum. :)
Oh dear, so sorry to hear that. Please contact Support: support form (https://support.storm8.com/hc/en-us/requests/new) for further assistance.
See this thread on how to submit the form if you are new to Support requests. https://forums.storm8.com/showthread.php?95185-ANNOUNCEMENT-Contact-Storm8-Support-via-Form
ethan1brothers
09-26-19, 12:33 PM
Ok I was putting out my halloween animals and when putting out my zombiebee something moved and I accidentally sold it in stead of placing it .. How can I get it back?
[S8] Vanellope
09-26-19, 01:37 PM
If you're experiencing any issues with your account, please submit a ticket to Support at Storm8 :)
(link in signature below)
ethan1brothers
09-30-19, 05:41 PM
Well I submitted a ticket but it never got a response ,,,,, can someone knock on the door for me ? tix Id #2645895
thanks
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