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sarahstelfox
02-14-17, 10:57 PM
I'm new here if this has been previously discussed I apologize. The pets that I get after completing a collection or goal keep disappearing. The pen is empty and my animal is just gone/invisible. Does anyone know why this happens or how I make it stop? I need a jack Russell family but can't get one because my jack Russell has disappeared.

kooky panda
02-15-17, 09:02 AM
Please Contact Storm8 by filling out this form: support.storm8.com (https://support.storm8.com/hc/en-us) so an agent can check your game.

sarahstelfox
02-21-17, 07:58 AM
I contacted them and there has been no change I have more things disappearing. I've lost 2 box turtles 1 sea turtle and a betta fish. Animals I breed and crossbreed are disappearing

kooky panda
02-21-17, 09:29 AM
I contacted them and there has been no change I have more things disappearing. I've lost 2 box turtles 1 sea turtle and a betta fish. Animals I breed and crossbreed are disappearing
Please reply back to their last email and let them know you are still experiencing issues.