kronos1664
02-11-17, 10:09 AM
Hi
My mum has had to buy a new iPad and can't remember her password for her storm ID. I contacted support and they suggested creating a new ID to transfer her old account to. They said it has been moved over but when I log in to the temp ID it says "welcome (old ID name ) but it still shows the temp cafe ( just a few counters) What is exactly supposed to happen? Surely a password reset for her old account is far easier??
Gus
My mum has had to buy a new iPad and can't remember her password for her storm ID. I contacted support and they suggested creating a new ID to transfer her old account to. They said it has been moved over but when I log in to the temp ID it says "welcome (old ID name ) but it still shows the temp cafe ( just a few counters) What is exactly supposed to happen? Surely a password reset for her old account is far easier??
Gus