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awesomeahmed123
02-03-17, 04:39 PM
I contacted Storm8 to help me with my password reset on Wednesday for the account [name removed] but have not recieved a response yet :/ Any advice?

[S8] Regina
02-03-17, 05:01 PM
I contacted Storm8 to help me with my password reset on Wednesday for the account [name removed] but have not recieved a response yet :/ Any advice?

Please PM me your ticket number, thank you!

andreayb93
02-28-17, 06:52 PM
I have also not received help for my password reset and i sent a request on the 19th.

Rynetory2
02-28-17, 07:11 PM
If you don't hear from Support by tomorrow, please send me your ticket number via private message (http://forums.storm8.com/private.php?do=newpm&u=139069). Thanks.

qnicole1122
03-02-17, 10:05 PM
Hey I just got this iPad and I downloaded the game on it but it was someone elses account so what do I do to get to my account

SpiritWind00
03-02-17, 10:12 PM
Hey I just got this iPad and I downloaded the game on it but it was someone elses account so what do I do to get to my account
You have to contact Support and they can remove it. The previous owner should have done this and we advise that if you sell or trade your device this is something you should do.
Support link: https://support.storm8.com/hc/en-us/requests/new