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gee60
01-29-17, 03:21 PM
I have 24 spyglass boosts but game won't allow me to use them. I've logged out and logged back in but I still cannot use them. I bought boosts and I still can't use those 24. Could someone please help me?

Meowmeowbeans
01-30-17, 10:21 AM
I'm sorry to hear about this issue! I wasn't able to reproduce the problem you're reporting. Can you let me know if this is still happening? Do you get an error message when you attempt to use them or is the game not registering that you have them? Does it happen in a specific room or mode, or does it happen all the time?

If you could also take a screenshot, we'd appreciate it. Sorry for any inconvenience.

gee60
01-30-17, 11:51 AM
I have 24 spyglass boosts but game won't allow me to use them. I've logged out and logged back in but I still cannot use them. I bought boosts and I still can't use those 24. Could someone please help me?

I now have 41.

gee60
01-31-17, 02:40 AM
It shows that I have them on the main page but when I enter a room it shows that I don't have them. All other boosts show up. It happens in all rooms. This has happened before, usually after we have unlimited free boosts. It now shows that I have 39 spyglass boosts, I've lost 2 and I haven't played in any room since I sent the screenshot.

gee60
01-31-17, 03:35 AM
Also, I went and played one game in tournament. I had $2315 and spent $600 after the game but it now says I only have $735.

gee60
01-31-17, 03:37 AM
More problems

gee60
01-31-17, 03:39 AM
35725

Meowmeowbeans
02-01-17, 01:12 PM
I'm sorry about these issues! Please submit a ticket by filling out this form (http://support.storm8.com/hc/en-us/requests/new) and send me a PM with the ticket number. We'll make sure an Agent can help you.