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michaela1458
01-27-17, 02:38 PM
I got my new phone today and installed my games I had on my old device. Everything worked, but not Hungry babies mania and frozen mania. Frozen mania won't even accept my login and Hungry babies gives me two choices: current cloud or a cloud that is almost 300 days old. I played it just a few hours ago, why can't I just choose that one? I need help here

michaela1458
01-29-17, 06:37 AM
In the mean time, Frozen Mania is good now. Hungry Babies Mania is still giving current (new one) and a game from 300 days ago. Still can't fix that.

kooky panda
01-29-17, 10:07 AM
Please Contact Storm8 :support.storm8.com >> submit a request (https://support.storm8.com/hc/en-us) for assistance in recovering your game.

michaela1458
02-04-17, 07:34 AM
Just did, hope for a quick response

Rynetory2
02-04-17, 07:57 AM
Support generally takes 5-7 business days to revert.

michaela1458
02-07-17, 02:52 AM
Please Contact Storm8 :support.storm8.com >> submit a request (https://support.storm8.com/hc/en-us) for assistance in recovering your game.

I sent them an email and they send me right back to the forums. I don't like when people do that. So, just help me

Rynetory2
02-07-17, 07:42 AM
Hi michaela1458, Not sure why and sorry about that. Would you send Kooky and/or me your ticket number via private message for us to check for you? Thanks.

(Replied to your private message too.)