PDA

View Full Version : Next islands not showing up.



TankedPyrate
01-12-17, 12:31 PM
I can't remember it's between 270-280 and the next island won't show up. Left the game on and up and nothing loaded. Killed the app and nothing loaded. If deleting it erases progress, I don't want to do that.

Meowmeowbeans
01-12-17, 01:49 PM
I'm sorry to hear about this issue! Deleting and re-installing the app won't cause you to lose progress, as your account progress is saved on our servers (just make sure to remember your Storm8 ID/Support ID.) Does this problem happen when you connect to both data and wifi networks? You might want to try closing the game and then turning WiFi on and off to see if that helps when you reopen it. Additionally, playing any level available to you may initiate the download of the other levels.

If you're still experiencing an issue, please submit a ticket by filling out this form (https://support.storm8.com/hc/en-us/requests/new). One of our agents will be able to assist you.