Contacted Support, No Response

[MzNHicks]

I contacted support over a week ago with no response. Ticket []

I had an account i couldnt remember info for. Started a couple new games and then a friend helped me remember old info. I like my new game but wondering if old game stuff everything i bought with gems and cash can get transfered to my new game

[Rynetory2]

Support generally takes 5-7 business days to revert, depending on the ticket volume. I've passed in your ticket to check on the status. Support is limited given that it's holidays. Thanks for your understanding. Cheers.