View Full Version : Videos won't load

12-27-16, 02:48 AM
When I try to watch a video for free gems it starts and then switches to the loading icon. This has been going on for over a week. I've tried everything I can with no results. Is anyone else having this problem?

12-27-16, 03:02 AM
You might need to reinstall your game. If it doesn't load then, you'll need to reach out to support so your game can be checked. S8 Support: Click here to contact S8 Support (https://support.storm8.com/hc/en-us/requests/new)

12-27-16, 08:09 AM
Thanks, I've sent off a message to support.

01-01-17, 01:25 PM
Hi, yes the same thing has been happening to me for about a week too.