Free Gems

[29110189]

I used to be able to get free gems by watching videos, but the option no longer appears. Any ideas why not?

[Rynetory2]

These promotional features come and go. Hopefully they'll return soon. :)

[Ralphwalker]

It is so frustrating trying to download your free tickets even when I know strong signal

[BellaMD87]

Hi,
I am also having the same issue with not receiving the reward of the 5x Gems after watching the videos, this hasn't been an issue any other time. Could you please let me know why this would be an issue this time round. Many thanks.

[Rynetory2]

Hi,
I am also having the same issue with not receiving the reward of the 5x Gems after watching the videos, this hasn't been an issue any other time. Could you please let me know why this would be an issue this time round. Many thanks.

Sorry about that. Please contact Support via support form (http://support.storm8.com/hc/en-us/requests/new) so an agent can check your game.

[Rynetory2]

I'm cannot the free gems why

What specific issue are you having? Are you saying that you dont get the video? If so, they are promotional feature which go to random players.

[kooky panda]

Hi 2day has actived but tonight no activity why please help me for support
Can you give more details on the issue you are experiencing?

[Arezoparsa100]

I don't receive free gems help me please

[Arezoparsa100]

Yes receive to ne one you cannot login experienced

[kooky panda]

I don't receive free gems help me please
The video Feature that gives free gems goes out randomly. It is subject to change so you may get this feature later on.