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View Full Version : Loss of gems when transferring game?



Breejan1987
11-19-16, 07:17 AM
I'm not absolutely certain this is an issue but I wanted to put it out there to see if others have had this happen.
Yesterday I transferred my level 99 bakery to a new iPad. I had several badge award pop ups awarding me a gem for the badge. Of course, I've long ago earned all badges.
I thought it was cool that I was going to get some gems for them again! 😄 Then I realized that it was subtracting a gem every time. As I said I'm not positive on this as I don't keep up with how many gems I have. I did a screen shot and if this proves true will post back. I have to "earn" another badge to verify it first.
Just wondering if this has ever been reported before.

Rynetory2
11-19-16, 09:08 AM
Please monitor your game and if it happens, do contact Support: support form (http://support.storm8.com/hc/en-us/requests/new) for loss of gems. Thanks.