Issue with glitch deleting gems

[quiannag]

I submitted a ticket for this to Storm8 back in October but have not had any updates on it. I am experiencing a problem with the game where it glitches and my gems are deleted. Can you please assist?

[kooky panda]

Please send me a Private message with your support ticket number and I will see if I can get someone to check the status of your ticket.

[kooky panda]

Thanks for the PM Quiannag!