visiting other islands

[hasmine0107]

My dragon story won't lete visit other islands or add people either I'm even having a problem spinning the wheel it always says OOPStry again but when I try again it says I have already spun the wheel but i haven't gotten anything help me please

[kooky panda]

If you have an older device, make sure you close out all applications running in the background.

You can also contact support to check the compatibility of your device.
Please submit a ticket by filling out this form (http://support.storm8.com/hc/en-us/requests/new) .

[Meowmeowbeans]

Our games do require a strong connection to be able to save your progress to our servers. The messages you are receiving indicate that the game isn't receiving a strong enough connection. You might try using a different connection to see if that resolves the issue.

If you continue to experience issues, like Kooky Panda said, you can submit this form (http://support.storm8.com/hc/en-us/requests/new) and PM me with the ticket number you receive. I'll make sure an agent assists you.