Can't Login with Facebook

[lilysony]

Hello. I want to play the game on my iPad and on my iPhone. It seems that the only way to do that is by connecting the app with Facebook but when I try to do so the thing never finishes to load. My id is LilySony with level 28 and i hope you can help me as i've been using your apps for years now.
Thank you!

[Rynetory2]

Can you help to post a screenshot of the screen which you are stuck at?

[lilysony]

Can you help to post a screenshot of the screen which you are stuck at?

sure. 34734

[Rynetory2]

What happens when you click on the FB icon? You mentioned the thing never finishes to load. What is that thing? Is there a particular screen?

[lilysony]

What happens when you click on the FB icon? You mentioned the thing never finishes to load. What is that thing? Is there a particular screen?

Now that a new way to connect with the fb app has been added, i'm connected on my phone. But how can i play with my iPad too? When i try to connect with Facebook there's a sing which says: you've already connected with Facebook.

[Rynetory2]

Have you tried signing out of FB on your phone and sign in on your iPad?

[lilysony]

yes, it doesn't work either.

[Rynetory2]

Have you tried using the Login feature to transfer your games to the other device? Please see the instructions on post 1 of the New Logon Feature (http://forum.storm8.com/showthread.php?59955-iOS-New-Login-feature-in-Restaurant-Story!-(login-applies-to-all-games)&p=759602&viewfull=1#post759602) thread.

[farmer_steen]

I get a message saying "this app has no Android key hashes configured. Configure your app key hashes at https://developers.facebook.com/apps/428697237220866/

I have only had this problem since I had to replace my tablet and used a back up from Google drive to transfer apps. I also have it loaded on my phone and get the same message. When I go through Facebook it won't allow me to renew permissions as the box on the page is unlit.

Is this why I can't access the forum during gameplay as the page doesn't load through the link on the FAQ page?

[Rynetory2]

Checking on this.

[farmer_steen]

Checking on this.
Thanks

[Rynetory2]

farmer_steen - Please reinstall the game and if it still occurs, you can send a private message to Community Manager Elsa (https://forums.storm8.com/private.php?do=newpm&u=154) for further help. Thanks. :)