Missing gold for downloading games

[echo005]

I emailed support on monday and got confirmation email.its now saturday and i have heard nothing.i downloaded bingo and slots but only received gold for slots- in my TWO accounts.obviously there is a time limit for downloading these games and the task can easily be taken away which is why i am posting in here

[Rynetory2]

Can you check your email again? There's a new way to contact Support via form and from what I know, players who sent S8 an email will already be redirected to the forms to submit their request there.

You can contact Support via http://support.storm8.com/hc/en-us/requests/new

[echo005]

Can you check your email again? There's a new way to contact Support via form and from what I know, players who sent S8 an email will already be redirected to the forms to submit their request there.

You can contact Support via http://support.storm8.com/hc/en-us/requests/new

Absolutely nothing in inbox or spam.if i fill that online form in then i would have to basically write the whole thing out again and i already have a number that i received in the original confirmation email (#)

[Rynetory2]

Perhaps there's high volume at the moment which may cause a delay in response time. Kindly please wait for Support to revert to you. Thanks. I'll pass your ticket number in.