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farmday0123
10-12-16, 10:42 AM
Update for tecket boost tale me buy it 1000 coins then refresh took my 800 golds ... why? Anyone have problems like this,please return my golds :(

byteme77
10-12-16, 10:46 AM
Would be nice if it actually worked keeps rolling back progress and does so even without that temple down , 7 GOES to plant my farms smh a busted update I can't go back to an older version with my iPhone or I would of done

belarica
10-12-16, 10:48 AM
I updated but can't see the new building?

Limequat
10-12-16, 10:48 AM
OMG same here, lost 800 gold. I didn't notice it until you mentioned it. I could have sworn it said the cost was 1000 coins. :mad:

byteme77
10-12-16, 10:50 AM
You buy from market but it dissapeard and still keeps rolling back progress even after a shut down reboot

oledoeeyes
10-12-16, 10:50 AM
I have just downloaded the new update for the bingo addition. It asks you to buy a ticket temple but when you buy it and place it on your land it will disappear . Tried several times to place it. I have force closed and tried again but it won't stay put. Seems to be a big glitch in the new update.

eagleville2
10-12-16, 10:50 AM
Same Thing happened to me, and i lost 800'gold as Well.
Please return to my account

dragon1064
10-12-16, 10:51 AM
I lost 800 gold right after I bought the ticket temple. I want my 800 gold back

belarica
10-12-16, 10:51 AM
You buy from market but it dissapeard and still keeps rolling back progress even after a shut down reboot

I bought the ticket temple thing, that's where you craft new dragons. I can't find the league building?

byteme77
10-12-16, 10:51 AM
Ikr wonder if they actually test things before they release them they coulda at least opened the mine as well but oh well

farmday0123
10-12-16, 10:53 AM
It took away my gold exactly 800 golds . Please fix it n return

meoconlunar
10-12-16, 10:53 AM
why I suddendly lost 800 gold? I didn't buy anything just update?????

meoconlunar
10-12-16, 10:54 AM
oh my god please:((((( my 800 gold :(((((

belarica
10-12-16, 10:54 AM
I also lost 800 gold.

JnCVille
10-12-16, 10:55 AM
I, too, lost 800 gold. How do we contact for return?

belarica
10-12-16, 10:55 AM
It said 1000 coins for the ticket temple. I would not have bought for 800 gold. I want my gold back.

byteme77
10-12-16, 10:55 AM
Wow glad I only had 600 gold or I'd prob be down 800 by reading this ouch

laurab1960
10-12-16, 10:55 AM
I lost 800 gold right after I bought the ticket temple. I want my 800 gold back

It happened to me too. I sure hope we get our 800 gold back😔😬

kimmydragonworld
10-12-16, 10:55 AM
Me too. I also lost 800 gold after the update.

kooky panda
10-12-16, 10:56 AM
I am sorry this happened! Please try force closing your game.

If you are still missing gold, please send an email to support@storm8.com

[S8] Regina
10-12-16, 10:58 AM
We are sorry this happened! The team is currently looking into this!

meoconlunar
10-12-16, 10:58 AM
ok so everybody lost 800 gold like me - -!

FTZ4
10-12-16, 10:59 AM
I still have my gold, but the game keeps rolling back a step, when I try to buy the Ticket House. Bought the dang thing five times.
Sorry to hear, that a lot of you have lost your gold.

iSunglow
10-12-16, 11:00 AM
I've lost 800 gold as well. Who should be contacted about getting my gold back? I certainly wouldn't have bought the temple if I'd known it was 800 gold.

dragon1064
10-12-16, 11:01 AM
Regina;1355323']We are sorry this happened! The team is currently looking into this!

Please take care this isue asap cause I need to get back into the game. Thanks

mcintyre120
10-12-16, 11:01 AM
I lost 800 gold too.

athena238
10-12-16, 11:02 AM
Update for tecket boost tale me buy it 1000 coins then refresh took my 800 golds ... why? Anyone have problems like this,please return my golds :(

It happened to me too, I want my gold back

Exeroth
10-12-16, 11:03 AM
I have just over 200 gold and thankfully I didn't lose any to the update. But much like many others, whenever I buy the temple is just rolls back and takes it away again. I'm really looking forward to when this is fixed- it looks like a ton of fun.

messacity
10-12-16, 11:03 AM
I also lost 800 gold :( Please fix the glitz...

ksbmommy
10-12-16, 11:04 AM
I've updated but am not going to try and purchase the Ticket House. My sons game kept rolling back when I tried (he has less than 800 gold) so since I have more, I'm not taking any chances until someone can confirm that it is fixed.

I hate when stuff like this happens on a rollout - working in IT, doesn't give me much patience with a huge glitch such as this!

random59
10-12-16, 11:04 AM
It took away my gold exactly 800 golds . Please fix it n return

Likewise it did it to 2 of my games, sent email to support, this is NOT a great way to start the day!

In the market the machine sells for coins not gold, this is not cool.

luckyaa7
10-12-16, 11:04 AM
I lost 800 golds too!!!

imasweetie11
10-12-16, 11:04 AM
I lost 800 gold as well, so angry! Please restore my gold.

TLDR: if you have over 800 gold, DONT buy the new ticket temple, it will eat your gold!

hieu_to
10-12-16, 11:07 AM
I lost 800 gold too @@

violetynz
10-12-16, 11:07 AM
I lost 800 gold too 😡

leysanne
10-12-16, 11:08 AM
Bought the ticket temple & placed it without problem but have just noticed I'm down 800 gold too! No idea where these tasks are either ... the temple is for crafting dragons with the tickets :confused:

anaghasaki
10-12-16, 11:09 AM
Exiting.. But will wait for some time.. Especially as I have more than 800 gold and there is a new GPD to arrive!!! (If I read it correctly)..
Do we have to update the game?? My game is showing up to date..

athena238
10-12-16, 11:10 AM
why I suddendly lost 800 gold? I didn't buy anything just update?????

The same happened to me. I want my gold back

mamapuls
10-12-16, 11:11 AM
I lost 800 gold too!

mamapuls
10-12-16, 11:12 AM
I lost 800 gold too!

So much for the ticket temple being 1000 coins.

belarica
10-12-16, 11:12 AM
So the ticket temple says it costs 1000 coins but has the hidden cost of 800 golds. Nice

viridium
10-12-16, 11:13 AM
I tried to place but it is eating always 1000 coins and Disappearing ?! Whoever created this update don't put in which isn't properly tested on a Test for update account .I didn't lose coins or gold but this is dumb to see a temple running over and over away .
Bingo sounds fun

belarica
10-12-16, 11:17 AM
Exiting.. But will wait for some time.. Especially as I have more than 800 gold and there is a new GPD to arrive!!! (If I read it correctly)..
Do we have to update the game?? My game is showing up to date..

The new gold horizon costs 4K gold or 200 tickets

knowitnot
10-12-16, 11:17 AM
I sure wish I had come here before I bought the new temple. I, too, have lost 800 gold. At least the thing has stayed put for me. Still, saying the cost is 1000 COINS and then taking 800 gold is completely unacceptable.

belarica
10-12-16, 11:18 AM
I sure wish I had come here before I bought the new temple. I, too, have lost 800 gold. At least the thing has stayed put for me. Still, saying the cost is 1000 COINS and then taking 800 gold is completely unacceptable.

I'm sure it's just a mistake. Or it saying it costs 1k coins is the mistake lol

sipland
10-12-16, 11:20 AM
800 gold missing from my account also. Please return!

krepsi66
10-12-16, 11:21 AM
I also updated and bought the ticket temple. My app shut down in the middle of explaining the new game to me. When I relaunched I noticed my gold was gone and I can't find the bingo place. My ticket temple was paid for with coins NOT gold!!! The ticket temple is still placed.
I also lost 800 gold 😡😡😡
I sent a ticket but not happy 😠😤

random59
10-12-16, 11:21 AM
Another Halloween botch up. Not happy and force closing does not return the gold market says the temple is 1000 coins not 800 gold!

byteme77
10-12-16, 11:22 AM
Clear a foliage oh great time to throw that on as a bingo card option smh

happyheartfla
10-12-16, 11:23 AM
NOT COOL!!! Down 800 GOLD. Get the darn thing Fixed and refund the Gold! I bought my gold specifically for the current tales! Now the gold is gone!


Fixed quickly, THANK YOU!

Everyone with the problem, contact support.

Exeroth
10-12-16, 11:24 AM
I'm seeing the buttons for these new boosts, but now the ticket temple is nowhere to be seen! I hope that these reports from everyone are helping D:

cocauina
10-12-16, 11:24 AM
I only have the goal, don't have any new building on my island

sipland
10-12-16, 11:27 AM
800 gold missing from my account also. Please return!

Hey my 800 gold is back. Thanks!

bes7
10-12-16, 11:28 AM
I just wonder, as some of you saying that temple disappearing, some of you lost 800 gold. As far I can see, there must be bug on temple price. So if ppl could correct me. I think Temple price is 800 g, that's why its gone from your acc, and for people who doesn't have that gold, they buying temple and it's keep disappearing cause in fact they don't have that gold (even it says it cost coins). It's just me thinking like that, and of course I can be wrong.

Jestmint
10-12-16, 11:30 AM
While it is inconvenient for those with the gold issue, I feel that we all need to take a breath. Clearly they know something is wrong as they've taken the temple down from the Market.
They've always been great (at least for me) at fixing any issues in-game and for each player. They will refund the gold.
It was a bug, and they're working on it. We need to give them time to solve the issue before they can work on getting everyone's accounts back in order.

dragon1064
10-12-16, 11:31 AM
Thanks!! I got my gold back

knowitnot
10-12-16, 11:31 AM
My gold is back now too. Good job TL.

belarica
10-12-16, 11:31 AM
Can someone post a screen of this new building on a cliff? Not the ticket temple, the one that has the challenges

sipland
10-12-16, 11:31 AM
I just wonder, as some of you saying that temple disappearing, some of you lost 800 gold. As far I can see, there must be bug on temple price. So if ppl could correct me. I think Temple price is 800 g, that's why its gone from your acc, and for people who doesn't have that gold, they buying temple and it's keep disappearing cause in fact they don't have that gold (even it says it cost coins). It's just me thinking like that, and of course I can be wrong.

Sounds right ... I have 2 accounts. The one with gold had 800 disappear (now restored). My account with less gold had a disappearing building.

bes7
10-12-16, 11:32 AM
Can someone post a screen of this new building on a cliff? Not the ticket temple, the one that has the challenges

what building?? I think I miss something :(

Limequat
10-12-16, 11:33 AM
I force closed and reopened the game, and my 800 gold is back!

belarica
10-12-16, 11:33 AM
what building?? I think I miss something :(

There's supposed to be a new challenge building "on a cliff near the starting area" but I'm not seeing it.

meoconlunar
10-12-16, 11:33 AM
thank you ^^!

imasweetie11
10-12-16, 11:33 AM
My gold is returned as well ��

knowitnot
10-12-16, 11:34 AM
I don't have the Adventure League building yet either. Just gonna sit back and wait for TL to get their act together.

Never pays to be an Early Adopter.

amerirish
10-12-16, 11:35 AM
So I have the new Halloween version in the app store but am afraid to update and lose gold :( Can we hear from a mod that it's safe?

[S8] Regina
10-12-16, 11:35 AM
Our engineering team is aware of this and the Ticket Temple has been temporarily removed for investigation.

If you bought the Ticket Temple for 800 Gold Bars, the team has refunded your account.

Sorry about this! Thank you all for your patience.

Anuisia
10-12-16, 11:38 AM
Will android users be getting this as well?

isntworking
10-12-16, 11:39 AM
They took 800 gold from my 1st island & 1000 gold from my 2nd island!!! I used COINS to buy ticket temple & nothing else!!! Want it all returned!!

anaghasaki
10-12-16, 11:39 AM
So I have the new Halloween version in the app store but am afraid to update and lose gold :( Can we hear from a mod that it's safe?

I don't have that in app store.. Could you tell me the exact name.. Do you play on android?

bes7
10-12-16, 11:40 AM
There's supposed to be a new challenge building "on a cliff near the starting area" but I'm not seeing it.

oh right, I checked my account and can't find it as well.
I think we just need to wait for TL to fix bugs.

random59
10-12-16, 11:40 AM
I have my gold back on both games but I have no land left to clear a bit of a disadvantage to start with and these boost buttons worry me a bit as the will cost gold presumably, how much I wonder!

farmday0123
10-12-16, 12:35 PM
Regina;1355391']Our engineering team is aware of this and the Ticket Temple has been temporarily removed for investigation.

If you bought the Ticket Temple for 800 Gold Bars, the team has refunded your account.

Sorry about this! Thank you all for your patience.. I got my golds back, Thank you for your feedback. 😘

savage_mel
10-12-16, 01:06 PM
This morning I had well over 1200 gold, closer to 1300. after I did the update I am now down to 519 with no idea why!!! I can't even believe how angry this makes me

[S8] Regina
10-12-16, 01:12 PM
This morning I had well over 1200 gold, closer to 1300. after I did the update I am now down to 519 with no idea why!!! I can't even believe how angry this makes me

If you bought the Ticket Temple for 800 Gold Bars, the team has refunded your account.

Sorry about this! Thank you for your patience.

savage_mel
10-12-16, 01:38 PM
Regina;1355496']If you bought the Ticket Temple for 800 Gold Bars, the team has refunded your account.

Sorry about this! Thank you for your patience.

Whew! its back! Thank you!

random59
10-12-16, 01:46 PM
Regina;1355496']If you bought the Ticket Temple for 800 Gold Bars, the team has refunded your account.

Sorry about this! Thank you for your patience.

No we didn't buy the temple for 800 gold we bought it for 1000 coins then the game deducted the gold after, I know because I tried it on another game to find out why I had lost gold.

Thanks for the quick return but not a great way to start the day.

[S8] Regina
10-12-16, 02:36 PM
No we didn't buy the temple for 800 gold we bought it for 1000 coins then the game deducted the gold after, I know because I tried it on another game to find out why I had lost gold.

Thanks for the quick return but not a great way to start the day.

Yes, the Market value was 1000 Coins. Unfortunately the game deducted 800 Gold Bars because it was an issue thinking it costed 800 Gold Bars.

For those that got deducted 800 Gold Bars for the Ticket Temple, the team has refunded your account.

We are sorry to start off a new feature like this!