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Greeny_69
10-11-16, 10:37 AM
Hi,

Hope you can help me, I have lost the progress in all games.
Yes, I have an ID and PW, but that doesn't, it is gone on all devices.
I was playing for Years, and I'm at level 2 in dragon story.
[S8] Regina
10-11-16, 10:42 AM
Hi,

Hope you can help me, I have lost the progress in all games.
Yes, I have an ID and PW, but that doesn't, it is gone on all devices.
I was playing for Years, and I'm at level 2 in dragon story.

Hi there!

You can try transferring your games here (http://forums.storm8.com/showthread.php?59955-iOS-amp-Android-New-Login-feature-in-Limited-Games!). If you need assistance with restoring your account, please email support@storm8.com so they can help you. Please be sure to include details about your account to verify ownership.

Thank you!
Greeny_69
10-11-16, 10:48 AM
Thx for the fast reply, but that I have already tried.
[S8] Regina
10-11-16, 10:51 AM
Thx for the fast reply, but that I have already tried.

Thank you! I'll have an agent take a look soon.
Greeny_69
10-12-16, 11:48 AM
Unfortunately it is still not solved.
[S8] Regina
10-12-16, 01:34 PM
Unfortunately it is still not solved.

Sorry about that. Please continue working with the support agent, thank you!
Greeny_69
10-12-16, 01:46 PM
Regina;1355519']Sorry about that. Please continue working with the support agent, thank you!

I'm eager to do so, but it is a bit quiet from his site.