Issues with tech support

[TiggerRia63]

Hi,

I'm pretty sure this is not the right place to post this thread (sorry in advance!), but I'm pretty frustrated and trying to find a solution!

I have an open help ticket that has NOT been responded to by Storm8 Support for a full week, today. I've updated it 4 times this past week, in the hopes that someone would respond. Still nothing!! My frustration level is rapidly escalating. I just want my issue resolved so I can get back to enjoying my Dream City!!

ANYONE? Ideas/suggestions -- a PHONE NUMBER to call?? HELP ME, please!!

~ Ria

[kooky panda]

It can take 5-7 Business Days before an agent can respond. Once it has been over 7 business days(do not count the weekend) and you have not gotten a response, please send me a private message
(click on my name) with your support ticket number.