PDA

View Full Version : Swimmer Dragon problem



paulinet116
08-15-16, 03:08 AM
Please can you help me? My swimmer dragon which is level 3 is stuck! It says it's evolving but it's not, it has the blevsurround

Xyn25
08-15-16, 06:48 AM
Please can you help me? My swimmer dragon which is level 3 is stuck! It says it's evolving but it's not, it has the blevsurround

Have you tried the usual fixes? I.e. force closing the app and restarting, uninstall - reinstall.
If those don't work I'd say contact S8 support.

paulinet116
08-15-16, 09:56 AM
I've tried everything but uninstall etc. but reluctant tomboy down that route!

kooky panda
08-15-16, 10:27 AM
Make sure you have set up a storm ID and password for your game.

You can uninstall and reinstall without losing any progress.

If this does not fix the issue, please let me know.

(moving thread to Bug forum)

paulinet116
08-15-16, 11:32 AM
Hi kooky, I have reinstalled the game, but the blue surround is still on the swimmer dragon, any ideas please?

kooky panda
08-15-16, 02:40 PM
I am sorry that did not resolve the issue. Please send an email to support@storm8.com so an agent can check your game.

paulinet116
08-15-16, 09:34 PM
Thank you kooky, have emailed storm 8