Spin wheel problem [Archive]

06hunter

08-13-16, 06:02 PM

Is anyone else having problems swiping the spin wheel to get it to spin? Since the first LB, when I try to spin the wheel it takes between 15-20 swipes to get it to spin & when it finally starts to spin it does a little blip almost like it snags on something & doesn't spin freely. I reported it as a bug. I don't know if I'm the only one having the problem or not. I play on the iPad Air & have closed out over & over again. I've cleared everything in cache, cookies, history but it still does it. Dragon Story is the only game with a spin wheel that I am having problems with. I think it would be a good idea it TL changed it out to a tap-to-spin wheel or have it start spinning when we open the tab for it & all we have to do it tap stop. It's beginning to be a pain in the butt swiping to spin.

byteme77

08-13-16, 06:51 PM

Seems to be more sensitive on this since the update even the battle and spin button seem to need a gentle kind of tap it seems or something, and more delay in pressing I dunno still trying figure it

roguebee

08-13-16, 08:19 PM

I've been having a similar problem on my iPad2 with the wheel. It just doesn't want to spin and when I can finally get it spinning, it's very jumpy, twitchy in it's movement.

random59

08-13-16, 08:31 PM

I've been having a similar problem on my iPad2 with the wheel. It just doesn't want to spin and when I can finally get it spinning, it's very jumpy, twitchy in it's movement.
Agree had that problem with the last leaderboard, it was shocking but this appears to be a little better this time, jumps a bit but I feel this is for the prize that has been predetermined.

06hunter

08-13-16, 10:08 PM

Thank you all for replying back. Would appreciate it, if you all would report it as a bug. I received a reply back from TL. They don't think there's a problem with it. I've done everything they suggested & it still does it. So there definitely is a problem that they need to address. It's irritating to have to keep swiping before it finally catches. If they don't fix it I'm just not going to mess with it anymore. It's too hard to try to get anything worthwhile from it anyway & I have enough coins & food for a long time & no place to put anymore dragons. So I won't be missing out on much.

papalove1

08-14-16, 03:09 AM

I've had the same issue on Android for a long time but not on iOS. Very irritating. I have found if you open the wheel and set the device down for a minute or two, then come back, it spins fine.
Not a fix, but at least you don't have to sit there and try spinning and spinning and spinning till it finally takes off...

pernmagic

08-14-16, 03:36 AM

I have the same problem,iOS iPad, doesn't want to spin then eventually spins but jumps back and forwards then spins to a? Predetermined landing place ! No dragons so far as result !!

blueangel826

08-14-16, 10:36 AM

I've had problem getting wheel to spin on Android for a while. Never spins on first 3 or 4 times! Usually get frustrated, close it, & come back later, then it will finally spin after up to 6 attempts. Have lost lots of time with this problem! Had never seen it addressed on forum so chalked it up to being normal. Thanks for starting this thread :)

9krm

08-14-16, 11:38 AM

I've always had problems getting the wheel to spin. V annoying!

kooky panda

08-15-16, 11:05 AM

I will report this over.

(moving to bug forum)

kooky panda

08-15-16, 05:55 PM

Hey guys, the team is aware of this issue. This happens after using the watch a video feature.

Try closing the Spin to Win window after watching the video, before you attempt to use the free Spin. This should prevent the Wheel from jumping around. http://forums.storm8.com./images/smilies/biggrin.png

blueangel826

08-17-16, 07:05 AM

kooky panda

08-17-16, 07:39 AM

I'm on Android, don't get the "watch video" option, but still have problems with wheel.
Thanks for the additional information! I have added this to my report.

topgate44

08-17-16, 08:27 AM

I used the watch video feature and lost the spin as the wheel never stopped. then went back in and never got the spin

kooky panda

08-17-16, 10:35 AM

I used the watch video feature and lost the spin as the wheel never stopped. then went back in and never got the spin
After your watch your video, exit out of the wheel, then click on it again, then try spinning.

Cesar49

08-30-16, 12:19 PM

I've been having huge problems with the spin wheel since the last update, and it's started again with the leadership board. It's not watching the video, 'cos I always watch them in the morning and it's now 8.15pm here. I've tried to spin the wheel for 10 minutes this evening, but it just won't spin!