PDA

View Full Version : Transfer help



gemginis
08-08-16, 02:24 PM
Hi I got a new phone & installed restaurant story, my previous game has not been loaded, my daughters has instead. I've tried deleting the app & re installing to try to enter my details but cones straight back up with her game.. Can anyone tell me what to do ? To completely remove her game & get mine on my phone?

[S8] Elsa
08-08-16, 02:42 PM
Please email support@storm8.com for assistance and message me the ticket number.

My guess is that your daughter logged in on your new device or logged into Game Center on the device, which loaded her Restaurant game. Support will check this out for you. You'll want to include your Storm8 ID and the one you currently see on your new device.

Please also be aware that players must be 13 years of age or older to access and play our games, as outlined in our Terms of Service (http://www.storm8.com/terms-of-service/).